Warranty Policy

Brand-specific warranty guidance. Periods apply only where listed.

Product warranty

Warranty is product- and brand-specific. Karachi Surveillance does not apply one universal warranty period to every item.

Dahua

• 1-year company warranty
• Claims through Dahua claim center
• 15th Floor, United Center, opposite Amma Tower, Saddar, Karachi

ZAKCOM

• 2-year warranty
• Same-day store claim

Memory cards

• 2-year warranty
• Same-day claim

Other brands

Claims through the respective company’s claim center, subject to that brand’s applicable terms.

For clarification, contact us with the product model and order details.